Warranty terms
Coverage and exclusions are stated before purchase.
We stand behind the hardware we sell.
Clear warranty terms, simple returns, and responsive support from real people.
30-day returns
A practical window to confirm the equipment fits.
Listing accuracy
Included parts and known wear are documented.
Frequently asked questions
Start here for the policies buyers ask about most.
What does the warranty cover?
The limited hardware warranty covers verified hardware failures during the stated warranty period. Accidental damage, misuse, and software configuration are not covered.
How long is the warranty?
Most complete systems include 90 days unless the listing states a different period. Parts and special-condition items may use shorter terms that are shown before purchase.
How do returns work?
Contact support within 30 days of delivery. We will help confirm the issue and provide return instructions when a return is appropriate.
What should I include in a service request?
Include the order number, device model, what you expected, what happened, and any troubleshooting already attempted. Photos or a short video can help.
Local service areaSalt Lake City and West Valley City, Utah